When Meta shut down our WhatsApp, it put women at risk.
In Mexico, MSI’s WhatsApp for Business account wasn’t just a messaging tool: it was a lifeline.
Every day, women and girls used it to discreetly ask questions, get accurate health information, and book appointments for abortion and contraception. For many, especially those facing stigma, poverty, or abuse, it was the safest and most accessible way to get care.
But overnight, Meta suspended the account — without notice, without explanation.
Just like that, thousands lost access to trusted, confidential support. As Araceli, our Regional Director for Latin America, told the Washington Post:
“Meta blocked communication for women who need first-hand information.”
Meta claims the account was flagged for spam, but they haven’t provided evidence. We worry this decision was influenced by coordinated anti-choice campaigns, like the ones that have already targeted our clinics.
This isn’t just a tech issue: it’s a reproductive rights issue.
In a country where abortion access is still patchy and stigma remains high, WhatsApp was a crucial bridge to care. Its removal means women are left to navigate misinformation, fear, and unsafe alternatives — alone.
We’re fighting back.
MSI and our partners at Women’s Link Worldwide have taken the case to the Meta Oversight Board, calling for the account to be reinstated. We’re also calling for global standards that protect access to accurate, rights-based health information online.
Because this is part of a wider pattern.
So far this year, Repro Uncensored — a censorship watchdog MSI co-founded — has documented more than 60 examples of digital platforms removing or restricting reproductive health content. And meanwhile, anti-choice misinformation continues to spread freely.
That’s why we’re not staying quiet.
This fight isn’t just about algorithms and platforms. It’s about protecting the right to know your options. To ask for help. To make informed choices.
And with your support, we won’t stop. Donate today to fund the fight for choice.